FAQ
Common questions
The questions we hear most often, answered up front.
Where are you located?
125/20 Dale Street, Brookvale NSW 2100. Easy parking. Walking distance from Westfield Warringah Mall.
Do I need a referral?
No. Book directly online for any service.
How is remedial massage different from a relaxation massage?
Remedial is targeted change. Relaxation is calm and reset. We do remedial.
Can I claim remedial massage on my health fund?
Yes if your level of cover includes remedial massage. Use our health fund rebate guide to check your fund.
Do I need experience to do reformer Pilates?
No. Every reformer session is private and tailored to your level. Beginners are welcome.
What does the $7/week membership get me?
Unlimited red light therapy, $10 off every treatment, 10% off products, exercise library access, and our members-only community. Cancel anytime.
Is red light therapy safe?
Yes when used as directed. We provide eye shields. People on light-sensitive medications should check with their doctor first.
Can I get a massage when pregnant?
Yes from the second trimester onwards (sometimes earlier with your obstetrician’s go-ahead). We use side-lying, fully supported positioning. See our sports and remedial massage page.
What is the fastest way to book?
Online via Noterro. We respond to messages within one business day.
What is your cancellation policy?
24 hours’ notice for a full refund. Less than 24 hours means a $30 cancellation fee. Same-day cancellations charge the full session.